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AI / SPEECH ANALYTICS

Speech analytics: we hear 100% of calls

Transcripts and analysis of every conversation: script compliance, stop words, risks, reasons for refusal. The manager reads a summary of all calls, not a sample of five.

FROM ₽400K · 4 WEEKS · YOU OWN THE CODE
CALLS ANALYSED
24 hFROM CALL TO SUMMARY
−52%CPL WITH ANALYTICS
RUMODELS FOR RUSSIAN SPEECH
01 / IS THIS ABOUT YOU?

Tick what you recognise

Five statements — and an honest verdict: do you need this service and which package to start with.

02 / LIVE MECHANIC

Call breakdown — press “Analyse”

A transcript of a realistically structured conversation. The model finds stop words, script violations and the reason for refusal — for every call, not a sample.

MANAGER · 00:12Good afternoon, “Windows” company. Did you request a measurement?CLIENT · 00:18Yes, but I have already looked at competitors, they are 15% cheaper.MANAGER · 00:26Well, we have quality. I could knock a bit off, if you decide today.CLIENT · 00:35I will think about it, I will call back.
03 / WHAT YOU GET

Not “a service” but concrete artefacts

What you hold at the end — we remove the fear of “paid and got nothing”.

Model & pipelineIn your perimeter or a local cloud
Quality dashboardAnswer scoring, retraining
IntegrationsCRM, billing, telephony — the agent acts
PlaybooksEscalation threshold, scenarios, owners
Data & rightsYour data never leaves the perimeter
A month of supportLabelling, new scenarios
04 / SCOPE & PACKAGES

Pick a package — the scope highlights

Greyed out — what is not in the package. Ranges are medians of our projects.

05 / 60-SECOND ESTIMATE

Move the sliders — the range updates instantly

A benchmark based on medians of our projects. The exact estimate comes after the solution map.

06 / AN HONEST COMPARISON

Switch the scenario — we compare the alternatives

Sometimes the better deal is not ours — and we say so first.

07 / THE PROJECT WEEK BY WEEK

What we do and what you get every week

Hover a point. Only artefacts, no “work in progress”.

08 / OFTEN ORDERED TOGETHER

What usually goes together

09 / FAQ
Personal data in recordings — is it legal?

We work in your perimeter or a local cloud; consents live in your offers — we help with wording. On-premise for strict regimes.

Recordings with personal data — legal?

We work in your perimeter; consents live in your offers — we help with wording.

How is payment structured?

By milestones: deposit, after prototype, after launch. In T&M — per sprint, with an hours report every two weeks.

Who owns the code?

You do, by contract: the repository is on your side, no licence fees for “seats”.

What happens after launch?

The first month of support is included. Then — an SLA package with response times, or T&M per task.

Do you work with VAT and e-document flow?

Yes: an LLC with VAT, contracts and closing documents via e-document flow.

GOT A TASK?LET'S TALKGOT A TASK?LET'S TALK GOT A TASK?LET'S TALKGOT A TASK?LET'S TALK
29 / contact

Describe the task — we come back with an estimate in 48 hours

In your own words: “our managers drown in Excel” is enough. Task breakdown and a price range are free.

3 fields. The rest — on the first call